Administrative Officer (with reception duties)
Victims & Survivors Service
T: 028 90 279 100
There are Two posts are available.
Post one: Full-time / Fixed-Term Contract Expiring on 30 June 2022 (with the possibility of extension) working with victims and survivors of the Troubles/conflict.
Post two: Full-time / 1 year Fixed Term Contract (with the possibility of extension) working with survivors of Historical Institutional Abuse (HIA).
Reporting to the Health and Wellbeing Casework Manager, the Administrative Officer will be the first point of contact for clients accessing the Victims and Survivors Service. The role holder is responsible for taking incoming calls, handling client queries over the telephone and face to face at the VSS office, processing client registrations, providing written communication to clients and third parties and maintaining the VSS hard copy and digital record keeping systems. The post holder will also be required to take on reception duties to include, greeting clients, addressing client queries, where possible, or directing to staff as per their needs.