Administrative Officer (with reception duties)

This is a One Year Fixed Term post (with the possibility of extension).

​​​​​​​Reporting to the Health & Wellbeing Casework Manager, the Administrative Officer (with reception duties) will be the first point of contact for clients accessing the Victims and Survivors Service. The role holder is responsible for taking incoming calls, handling client queries over the telephone and face to face at the VSS office, processing client registrations, providing written communication to clients and third parties and maintaining the VSS hard copy and digital record keeping systems.