Business Operations Analyst

Employer Information

Telefónica Tech




As the Business Operations Analyst you will report to the CFO and work closely with Telefónica Tech’s UK&I leadership team to collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues. The role requires a strong and collaborative individual who is detail oriented, capable of doing analysis across multiple data platforms, translating these insights into actionable recommendations.
​​​​​​​Responsibilities – Reporting and Analytics: • Work with internal teams to identify and gather information needed to support business objectives and goals; • Gather and present data to improve management reporting and support senior leadership team decisions; • Use data to recommend and facilitate business optimisation programmes; • Identify process gaps through the analysis of data; • Assist with data management and clean-up when necessary. Operations Support and Process Improvement: • Provide operational support by improving the operational systems, processes and policies in support of the business goals, specifically support better management reporting, information flow and management, business process and organisational planning; • Coordinate planning, prepare necessary materials and liaise with internal teams to deliver flawless execution of projects or initiatives; • Identify gaps in current operational model and collaborate with internal teams to plan and implement solutions; • Investigate and recommend best practices to ensure consistency across team procedures; • Recommend and implement process improvements; • Efficiently and accurately complete operations and administrative duties; • Complete research requests on new and existing initiatives.

  • Permanent
  • Field
  • Closing date: Sunday 31 Jul 2022
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