Contract Manager

Main Purpose:

Reporting to the Senior Contracts Manager, the Contracts Manager will be responsible for the commercial and operational delivery of all Freeflow activities, maintaining the highest of standards where health & safety is paramount with a primary focus on the ROI operations. Leading and supporting a team of designers/noticing co-ords daily to ensure fluid delivery and strict management of costs to meet/exceed our collaborative targets. Potential requirement to travel to suit the needs of the business as we continue to expand our operational footprint. This position is vital in providing a central link between clients requirements, our noticing department and CAD techs delivery KPI’s ensuring a seamless link from request to invoice.

Main Duties:

• Provide key link between clients requirements and our delivery teams KPI’s to ensure dates are met and service is exceeded providing a central point of communication.
• Carry out commercial review and risk analysis of contract.
• Draft, amend and review bespoke contracts.
• Provide quotations, invoices daily where applicable.
• Service and develop existing & new contracts as the main point of contact for our clients.
• Provide commercial links between Operations Department and Directors.
• Liaise regularly with clients and other stakeholders, including local authorities to ensure clear line of communication in respect to our projects.
• Work within the budgets set to ensure successful, cost effective delivery where health & safety is paramount.
• Production of high spec traffic management plans ensuring full compliance with all standards and regulations.
• Develop and maintain awareness of Health and Safety and other relevant regulations to inform decision making.
• Undertake any other duties as reasonably required including travel as necessary.
• Work closely with Operations Manager to ensure all works are appropriately resourced.
• Able to assist in design of CAD TM plans and booking of local authority services to aid works.
• Able to sense check CAD team designs ensuring compliance and maximisation of requirements throughout.

Experience, Skills and Knowledge:

The successful candidate will have:

• Full driving license.
• Excellent communication & presentation skills.
• Ability to work and exceed under pressure.
• AutoCAD or equivalent experience.
• Ability to travel dependent on companies’ requirements.
• Work within the budgets set to ensure delivery/commercial success.
• Ability to manage a team in a quick turnaround environment ensuring the highest of standards are maintained throughout.
• Ability to make reactive decisions at a moment’s notice.
• Strong leadership qualities.
• Minimum 5 years + experience in the traffic management industry.
• Ability to conduct yourself professionally and coherently when attending meetings.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• High attention to detail.
• Customer services skills.
• Strong proactive mentality to assist in making business & process improvements.
• Conflict management and resolution skills – Build consensus, anticipate and solve problems.
• Ability to adapt to a fast-paced environment where client demands require a service second to none.
• Clear lines of communication between progressively between our operations department, client, stakeholders and supply chain partners.