Customer Service Assistant

Employer Information

Compass Group


T: 02890442299


Customer Service Assistant

As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers.
You’ll be working in a team full of fantastic people as a Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends?

Hours: 16
Between: Monday – Sunday – 07:00-18:00

Job Role:
To perform a variety of tasks associated with food production, front and back of house services including food preparation, customer service, till operation, cleaning, Health & Safety, food hygiene and other general duties associated with working in a catering environment.


  • Able to deliver Great Customer Service
  • Team player, self-motivated, enthusiastic, reliable
  • Positive outlook, demonstrates professionalism, courtesy and openness with others
  • Able to comply with legislation and follow all rules and procedures
  • Flexible attitude to and embraces change
  • Able to work in a busy environment and deliver excellent standards
  • Basic numeracy & literacy skills
  • Good command of English to be able to liaise with customers & colleagues
  • Good communication skills to be able to liaise with customers & colleagues
  • Takes pride in personal appearance


  • Experience working in a catering or similar environment
  • Experience in cash handling
  • Experience of working in a busy customer facing role
  • NVQ Level 2 or equivalent in catering or customer service or relevant area

Compass Group reserves the right to enhance the criteria if necessary, for the purposes of shortlisting.

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

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