Front Line Manager

Employer Information

KN Circet


T: +353 (1) 457 5000


Main Purpose:

  • The Front-Line Manager will effectively manage field resources to deliver to clients KPI’s whilst maintaining Health, Safety and Quality on Site.
  • Responsible for the activities and control of all field operatives to the requirements of the work instructions

Main Duties:

  • Management of Personnel and Workstack
  • Management and supervision of all field operatives
  • Ensure the company’s image and profile at site level is professional
  • Maintain fluidity of work for resources
  • Maintain ‘live’ updates of orders through MIS and communication with appointed administrator and OTL
  • To independently manage appointed workstack from receipt of order to closure
  • Management of weekly timesheets and associated codes in line with financial requirements
  • To complete Sign Off Documentation in line with KPI’s
  • To maintain low Work In Progress (WIP)
  • To ensure resource capacity matches workload
  • To coordinate all required activities to ensure clients KPI’s are met
  • To jeopardy manage ensuring LRBD is met
  • To undertake a pre-site survey before field activities commence
  • To provide Traffic Management details as required
  • Ensure estimates/programmes are delivered on time and to specification
  • To make advance requests for traffic lights notices, suspension of car parking bays, out of hours working etc.
  • Submission of daily whereabouts
  • To resolve issues within your control in a timely and coordinated manner
  • To report and record all utility damages, accidents, incidents and near misses
  • Liaise with the client’s inspectors and planners and ensure that quality of work is as specification and to complete satisfaction of the client.
  • To build and maintain a working relationship with the client and within KNNS
  • To liaise with Transport NI as and when required
  • Health & Safety, Quality and Environment
  • Ensure your compliance with Health & Safety Regulations
  • Ensure all field operatives comply with the Health & Safety Regulations
  • Reporting of all accidents, incidents near misses in line with company policies
  • Ensure risk assessments and method statements are provided for non-routine operations and they are adhered to.
  • To complete utility hit forms and accident forms as required
  • Maintain accurate records in compliance with Health and Safety Regulations.
  • To respond to complaints/defects in line with KPIs
  • Ensure that a tool box talk is given to all operatives on a weekly basis or as the need arises and a register of recipients is maintained
  • Complete and return a minimum of 1 HSEQ check per crew per week
  • To ensure all field resources adhere to workmanship standards
  • To ensure Road Opening licences/Traffic Control permits are adhered to 
  • Monitor the quality of workmanship and promote a zero defect culture
  • Proactively work to continuously develop the company’s quality system
  • Complete daily checks on product quality and bring to the attention of the Operational Team leader all recurring non-conformances using standard OQP check sheets relevant to your works.

Essential Attributes

  • 5 years’ experience in Telecoms industry or relevant utilities experience
  • NRSWA preferred but not essential
  • CSR – Skilled Construction Operative preferred but not essential
  • IOSH Managing Safely in Construction preferred but not essential
  • Good working knowledge of Microsoft Office packages
  • Permanent
  • Aberdeen
  • Closing date: Friday 02 Oct 2020
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