Level 2 Modern Workplace Analyst
Our Managed Services team, who are based in Cambridgeshire, provide a focused range of hosted and cloud services through our extensive portfolio, specifically designed to help corporate and public-sector customers align their IT functions to their core business requirements. The Level 2 Modern Workplace Analyst is a critical role supporting our ever-expanding customer base. Telefonica Tech UK&I are highly regarded as one of the top Azure/Modern Workplace consultancy firms in the UK market and we are looking to build on that success in building a market leading managed service capability to drive our customers in their cloud transformation journey. As part of a multi-disciplinary team, you will provide support to our customers and their Modern Workplace systems including, maintenance, and systems management activities. You will work on Incidents and Service Request to defined SLAs and support the Service Desk with escalations taking responsibility for complex and time sensitive tasks.