Level 3 Network Engineer
We are now recruiting for a permanent Level 3 Network Engineer to join our Data Centre team, based from our Huntingdon office in Cambridgeshire. You will be working as part of a fantastic, handpicked team, you'll deal with the day to day management of our Data Centre and wide area networks both internally and on behalf of our customer base. Ensuring our customers network and devices are operating and performing within acceptable boundaries and remaining compliant against relevant legislation. You will be third tier support for our service desk responding to customer incidents and managing our monitoring software to identify potential issues in a proactive manner to reduce potential customer-related incidents. This means working logically to understand the issue at hand, and then either taking care of it yourself or escalating it to the appropriate supplier, delivering a high standard of customer service to all customers in the process. It's a great chance to develop your career by making your mark with this friendly and dynamic company. It really is an exciting time to join our Managed Services function.