Mobile Cleaning Supervisor

Employer Information

Mount Charles

E: hr@mountcharles.com

T: 028 9032 0070

W: http://www.mountcharles.com/

Area Cleaning Supervisor- Combined Services

You will have the ability to work under pressure with our key client Radius Housing in a busy environment that supports a busy and diverse healthcare sector.

Qualities required for the role are:

  • Ability to work under pressure.
  • Leadership.
  • Multitasking.
  • Communication skills
  • Organisational skills
  • Problem solving.
  • Mentoring
  • ​​​​​Motivate others
  • Duties & Responsibilities
  • Ensure that all weekly and monthly Timesheets are collated and returned by the appropriate deadlines and as per payroll Instructions.
  • To ensure that all staff have completed Induction and appropriate skills-based training and identify any retraining needs of your team.
  • To ensure cleaning supplies and equipment are used in the correct standard.
  • To ensure all employees are presented to the highest standards, in full and appropriate attire
  • To ensure all equipment is stored correctly and is in good working order and highlight areas of concern in this area.
  • To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
  • To ensure adequate cover is provided in absence of cleaners and mobile cleaning teams
  • To ensure correct time keeping/attendance and that all members adhere to company policy of signing in and out of the premises.
  • Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results.
  • To ensure that any security procedures are followed correctly.
  • To meet with the Operations Manager weekly with a prepared report updating on any issues that they have resolved or issues that need to be raised to a higher level.
  • Deal with all staff performance, disciplinary issues in line with company procedures.
  • Complete Cleaning audits
  • Interface with client to complete monthly KPI returns

General:

  • To know all business products and services information.
  • To communicate within the department and inter-department as necessary.
  • To attend meetings as necessary.
  • Suggest areas of improvement and take any corrective action as required.
  • Participate in company training to improve your standards of performance.
  • To ensure any documentation products reflects the overall quality achieved within the business.
  • To ensure standards are met relating to the use of computer equipment, that records are kept correctly, saves are carried out as procedures specify and that faults and callouts are logged.
  • Carry out any other reasonable request of the management.

Qualifications & Requirements:

  • IT skills – Use of Online HR, Pay Roll and Audits
  • Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning
  • Candidates should have excellent communication skills
  • Financial acumen and experience of budget management
  • Health & Safety experience
  • Eye for detail
  • Computer literate
  • Hours of work: Full time equivalent, to suit the needs of the business.

Location:
​​​​​​​ Various – will be required to travel to different locations as required by the business.

As part of this role you will have full use of a company Vehicle. 
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