Move On Coach

Employer Information

Simon Community


T: 028 9023 2882


The initial months of a new tenancy can be daunting for clients. Through our team of Move On Coaches, our aim is to empower clients to be able to navigate and overcome challenges that can arise during this period. 

As a Move On Coach, you'll play a role in enabling clients to sustain their tenancies long-term, reducing their risk of re-entering homelessness.

Key tasks:
•    Mentor clients during the first six months of their tenancy, promoting their physical, emotional, and social wellbeing.
•    Assist clients with setting up utilities and provide information on payment and upkeep.
•    Assist clients with locating local amenities and support services (e.g. healthcare, transport, job centre, library, shop).
•    Where necessary, support clients to complete application forms e.g. benefit claims, job applications. 
•    Liaise with staff regarding client need to allow for the necessary follow up support. 

We’re with you every step of the way 
As a Simon Community NI volunteer, you'll receive excellent ongoing support from a supervisor, our Volunteer Coordinator, and existing volunteers. Before beginning your volunteering, you'll receive a full induction and any necessary training, ensuring you feel a valuable member of the team from the start. 

In addition to this you will also have the opportunity to:
•    Be part of a team dedicated to ending homelessness. 
•    Enhance your CV by using and developing your interpersonal and communication skills.
•    Receive out of pocket expenses as outlined in our Volunteer Expenses Policy. 

The skills and personality we are looking for
•    Motivation to support individuals who are experiencing homelessness 
•    Able to work with people who may present with complex needs with sensitivity and respect.
•    An empathetic and non-judgemental outlook
•    Able to work in a team but also able to think on your feet
•    Able to encourage client-participation and involvement in activities.
•    Good communication and timekeeping skills 

Your commitment 
We are looking for someone who would be available for one session per week (2 hours), ideally for six months. 

We would also ask that you commit to the following:
•    Demonstrate Simon Community NI values of being non-judgmental and client led. 
•    Willingness to attend supervision and training to develop you further in your volunteer role. 
•    Operate within all relevant Simon Community NI policies and guidelines, including safeguarding, health and safety, equal opportunities, and confidentiality.

Essential checks we will need to complete with you
When you apply to volunteer with us, we need to process some routine pre-volunteering checks. These include an Enhanced Access NI check (free for all volunteers).
To complete the check we will ask you to provide relevant documentation at your interview. 
You will also be asked to provide two satisfactory references. We are unable to accept references from family members, or partners. 

Ready to apply? 
After you submit your application, we will be in touch with you with information on the next steps.  If you experience any problems with your application, please get in touch with us via email or phone. 

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