On-site Support Team Leader

Employer Information

Telefónica Tech

E: hr@telefonicatech.uk

T:

W: https://telefonicatech.uk/

Telefónica Tech UK&I is an IT Solutions firm with several offices and Data Centres across the United Kingdom, and we are currently looking for an IT Support Team Lead to join our ServiceDesk on a permanent basis, on site with one of our clients, based in London. In the delivery of day-to-day support, the IT Support Team Lead will attend in-person to perform triage, diagnose, and resolve incidents. Where an incident cannot be resolved, the IT Support Team Lead will liaise with internal teams or raise tickets with suppliers as required. The IT Support Team Lead will lead a team of on-site engineers, setting excellent example in terms of behaviours, conduct and ensuring all work undertaken is completed to the highest of standards.
 

  • Permanent
  • On-Site
  • Closing date: Thursday 30 Jun 2022
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