Programme Administrator

Employer Information

KN Circet

E: recruitment@kncircet.ie

T: +353 (1) 457 5000

W: http://www.kngroup.com/

The Support Administrator is responsible for providing the support teams with the information required to plan a realistic schedule of works.

This role is key to ensuring that we go about our business in a smooth and predictable fashion, confident in knowing what work we need to do today; tomorrow; and in the future.

​​​​​​​Key Duties:
 
The Support Administrator  will undertake the following duties at the core of their role, though this list is not exhaustive:

  • Liaise with the delivery team on the day of works to facilitate completion
  • Make regular check-in calls with on-site teams to ensure that the job information is up to date and any early warnings are recorded.
  • Work to resolve on-day issues with the delivery teams and where required defer back to the client for DFE authorisation, or re-issue of work pack.
  • Make time critical decisions to minimise delivery fallout due to on-day/short notice limitations or issues which arise
  • Update internal and Client Systems to ensure that the latest job information is visible to clients and internal staff
  • Undertaking any other duties as reasonably required including travel as necessary.
  • These duties pertain to the programme to which they are aligned

Key Relationships

The Performance Administrator  will work with an important set of stakeholders in the undertaking of their duties. These include:

  • Production Planner – for the development of the production plan, ensuring production data is fit, understood and able to be utilised by these colleagues to build credible forecasts and plans for the business
  • Contracts and Project Managers – for ad hoc reporting and insight, helping these colleagues understand their work, make informed decisions, and taking plan feedback
  • Works Coordinators – for ad hoc reporting and insight, helping these colleagues build better schedules and taking plan feedback
  • Finance and commercial – for the alignment of production data
  • External advisors who support the function.

 Key Skills

The Performance Administrator should have the following skills and experiences:

  • Strong analytical and data skills
  • Experience in data management
  • Experience in continuous improvement, able to take feedback and progress improvements and new ways of working
  • Ability to make informed decisions and communicate these to others
  • Ability to communicate effectively, both verbally and in writing
  • Be a team player.

Key Competencies 

  • Team working
  • Planning, prioritising and organising skills
  • Influencing, negotiation and interpersonal communication 
  • Self-assertion and personal impact 
  • Problem solving
  • Continuous improvement.
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