Service Advisor

Employer Information

Agnew Group


T: 02890 385 888


About the Role…

  • To deliver a high level of customer satisfaction and retention to ensure the company profit plan is achieved.
  • To deal with customer requirements for service and repair in an efficient and courteous manner ensuring every opportunity is taken to maximise sales, progress Customer satisfaction and CFL rating at all times with emphasis on First Time Fix.

About the Agnew Group…

Established in 1931 by The Agnew Family, the Agnew Group became part of the Sytner Group of companies in 2012, the UK’s largest motor retailer, which in turn is owned by the Penske Automotive Group, USA. We operate 15 dealerships in the areas of Belfast, Newtownabbey and Portadown, representing 9 manufacturer brands. We also operate Agnew AutoStore in Portadown, Agnew Leasing, NI TPS, Agnew Repair Centre, Agnew Trade Centre and Agnew Car Buyer. We employ over 900 staff, sell over 18,000 new and used vehicles annually, with an annual turnover over £450m. 

About You…


  • Minimum of 6 months previous experience in a customer facing role.
  • Can demonstrate being passionate about customer service.
  • Full Driving Licence (Aged 21+ for insurance purposes).


  • Previous experience as a Service Advisor.
  • Work experience in any capacity in the Motor Industry.

​​​​​​​​​​​​​Reward and Benefits…

  • ​​​​​​​Salary – Dependent on Experience + Bonus​​​​​​​
  • Benefits: Company Car plus Fuel Allowance
  • Additional benefits which include – preferential rates for servicing and parts, up to 20% off high street retailers, colleague referral scheme and privilege rates for hotels and trips.
  • And much more…

​​​​​​​To apply for this exceptional opportunity, click on the apply/resume button.

Alternatively, please email your CV to quoting the job reference above.

N.B. Applicants must demonstrate on their application form how they meet each of the criteria in order to be short-listed for interview.

All completed applications must be received by 12:00pm (midday) on Thursday 9th December 2021.  Applications received after this deadline will not be accepted.

As communication will be via email, please check your spam/junk folder

The Agnew Group is an Equal Opportunities Employer

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