Technical Sales Account Manager

Employer Information



T: +44 (0) 28 9335 1043


Role: To support Sales Manager to achieve departmental goals


  • Understand company goals and sales objectives, and support Sales Manager to achieve the sales objectives.
  • Understand all processes of trading, including manufacturing, transportation, and accounting, to provide best service to customers.
  • Develop and maintain strong working relationships between customers and Ryobi, through customer visits and the effective use of other communication channels.
  • Constant monitoring of customer accounts and reporting their status to the Sales Manager with regards to project schedule, delivery, tooling arrangement, invoicing, payment, etc.
  • Initiate and oversee quote preparation, submission and follow up.
  • Collect and analyze information from customers, competitors and market and inform the relevant department in order to provide:

         a) Best service to customer    b)   Maximum profit to Ryobi.

  • Support marketing activities and develop new business.
  • Continuous improvement of all affected Sales processes.
  • Participate with team working, information sharing and Continuous Improvement Programmes.
  • Ensure compliance with health and safety regulations.
  • Comply and ensure compliance with the Company Environmental Policy and requirements of the Environmental Management System both in normal and emergency situations.
  • Other duties as assigned.


  • Educated to Engineering HNC/HND/ Degree level
  • Previous experience in a technical environment
  • Very good working knowledge of MS Word, Excel, PowerPoint
  • Excellent written and verbal communication skills
  • Sociable, team focused with the ability to work alone as well as part of a team
  • Good analytical, prioritizing and reporting skills
  • Excellent presentation and negotiation skills
  • Diplomatic and persuasive
  • Ability to network with and influence people both internally and externally in order to achieve a pre-defined outcome
  • Understand and apply commercial and financial principles to improve performance
  • Proven track record of delivering creative solutions to overcome obstacles and enhance profitability
  • Flexibility to travel on a regular basis


  • Mechanical Engineering background
  • Previous experience in automotive industry
  • Experience of Account Management in a technical environment
  • Knowledge of French/German/ Spanish language

Company Benefits:

  • Competitive salary
  • Generous employer pension contributions
  • A health cash plan
  • Discount scheme
  • Life assurance
  • Service-related holidays
  • Employee assistance programme
  • Free car parking
  • Learning and Development opportunities and support
  • Ride to work scheme
  • Childcare vouchers
  • Service awards
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