Visitor Experience Guide

Employer Information

Mid Ulster District Council

E: human.resources@midulstercouncil.org

T: 0300 0132132

W: https://www.midulstercouncil.org/

Purpose and Function of Post
To lead visitors through HomePlace by following agreed policy, while sharing specific knowledge related to locations and settings, retaining historical facts, dates and anecdotes to relay to customers in an informative way.
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To provide an enjoyable and informative experience for all visitors to Seamus Heaney HomePlace, while delivering excellent customer service to a standard commensurate with an international tourist attraction, by presenting information in a clear and entertaining manner.

To introduce visitors to Seamus Heaney HomePlace and to assist in providing an effective and efficient front of house service for visitors. To plan and organise tours and act as a cultural ambassador by offering interesting commentary and information, allowing visitors to enjoy an illuminating experience at Seamus Heaney HomePlace.
 

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